Amenities

Welcome to the Brightwater Community!

Gate Access

Brightwater East (Stoneybrook North) is well on its way to being a gated community! The entrance gates have been installed and the CDD is now accepting applications from homeowners that wish to pre-register their information. This information is needed in order to be added to the gate (for visitor's to find) and to assign gate codes. Gate clickers are being ordered and will be mailed out as rapidly as possible, the first two are free.

If you are a new resident (or an existing resident) and you need to register for access into the community, please click on the button below to complete an online application.

AMENITY REGISTRATION

If you are having trouble with the online application, please contact the Amenities Management Team.

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Frequently Asked Questions (FAQ’s)

• I’m a resident and I was locked out of the community last night after the gates closed. What do I need to do to prevent this from happening?

To prevent from being locked out of the community, please ensure that your household information is registered with the CDD. The best way to ensure that you are registered is to complete an application online. Please refer to the “Gate Access” section above for more information.

• I am new to the community and I would like to be informed about upcoming events. Does my community have an events calendar?

Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.

• What do I do if my gate remote stops working?

Gate remotes can stop working for a number of reasons. If the gate remote doesn’t respond or the light doesn’t illuminate when the button is pressed, the remote may no longer be registered in the entry gate system or may need a new battery. If the gate remote still doesn’t respond after replacing the battery, and the light does illuminate when the button is pressed, the remote may need to be re-programmed.

To re-program your gate remote, please contact the Amenities Management Team with your property information, including resident name, property address, and neighborhood name, along with a photo of the back of the gate remote, if possible, or the gate remote’s device number (ex: TR# XXXXX). If the gate remote still doesn’t respond after reprogramming the device, the remote will need to be replaced.

• How do I purchase a replacement gate remote?

Residents can purchase a replacement gate remote for $45.00 by placing an order with the CDD. To place an order, please send an email to the Amenities Management Team with your property information, including resident name, property address, and neighborhood name.

• There's a streetlight in my community that appears to be malfunctioning. Who do I contact?

Contact your local electric company to report streetlights or area lights that are out or malfunctioning.

• The pond in my community is not being properly maintained. Who do I contact?

Contact the CDD Field Services Team. Contact the Florida Fish & Wildlife Conservation Commission for inquiries related to pond management if the pond is on your property as the CDD only maintains ponds that are in common areas.

• The trash has not been picked up in quite some time. Who do I contact?

Contact the company that services your neighborhood to report a missed trash or recycling pick up or any other trash related issues. PLEASE NOTE: Trash or recycling bins that are not easily accessible to the hauler will not be picked up. Parking in the street on designated trash and/or recycling days is the most common cause of a missed pickup.

TIP: Speaking with the hauler directly may reduce your wait time significantly